Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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Our complete approach in boosting your cash flow while nearly eliminating your delinquent receivables at the most competitive rates sets KenStone Capital apart from our competition. Furthermore, we provide a unique combination of collection and legal services, resulting in a complete “end to end” solution to your business-to-business debt collection, credit, and receivables concerns.
With innovative programme design, technology developments, and most importantly, our commitment to exceptional customer service, has made us as a trusted b2b debt collection organisation in Aurangabad.
At KenStone Capital, we believe that focusing on the customer is the key to success. We aim to find an appropriate solution for your unresolved accounts by engaging with our customers. Our staff members are dedicated to resolving your concerns pleasantly and professionally by putting people first.
Our debt collectors understand what’s involved and how to settle outstanding accounts in an ethical and respectful manner because they focus solely on personal and commercial debt collection services. We are solely dedicated to recovering the money you owe by utilising the best technology in the market and employing proven recovery tactics!
We are at the forefront of the debt collecting market because of our courteous and competent approach. Our debt recovery service at KenStone Capital is a low-cost option to get paid right away. Our competent and experienced debt collectors are always accessible to assist our clients with any issues they may have.
Furthermore, we are familiar with the complicated regulatory environment that our collection agency’s clients face on a daily basis. Our understanding of the accounts receivable management industry aids us in overcoming business obstacles and improving the recovery rate.
When you outsource your debt collection tasks to us, our collection procedure begins immediately, regardless of what type of business you’re in or where you’re located in Aurangabad. To recover debts that are past due – often by 90 days or more – we employ a combination of letters, emails, and regular phone calls. You can obtain the following services with our complete bet recovery solutions:
Our goal as a successful b2b debt collection service is to give immediate feedback to our customers during the collection process while maintaining the gentle connection required making our partnership work.
Rather than emailing a generic report of a dispute your debtor may have with you, we believe in getting feedback to you as soon as possible. We’ll also call you right away to explain the problem and get your permission to proceed with the next steps.
At KenStone Capital, we are dedicated to providing tailored outsourced solutions to our clients in order to speed up bad debt recovery and increase account receivables. With regular follow-ups and monthly reports, we also keep you informed about the status of your debt collection portfolio.
If you’re really looking for an appropriate agency that uplifts your debt recovery, then partnering with Kenstone Capital will make your day-to-day accounts receivable management significantly easier!
We are on a mission to resolve the global debt crisis and arrest losses. Are your assets suffering because of defaults?
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
