Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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Our B2B Debt Recovery Agency upholds the relationship between creditor and debtor at every possible instance, and our goal is to realize the highest value with a constant focus towards ROI. We take an active interest and part in the success of your business.
Financial institutions, corporates, small businesses, and even an individual are often effected by Bad Debt Collection accounts. Our B2B Debt Collection agency is the most cost-effective deal for such companies. The reason is relatively simple – We have multiple features that give you access to some excellent services.
We have a dedicated team of debt recovery experts who specialize in various services. Right from the post-litigation advice, our professionals guide you entirely until the debt is recovered. Our other benefits include:
We have an exhaustive debtor tracking and tracing services to find up-to-date whereabouts of the debtor who were being elusive to avoid paying the debt. Where letters and telephone calls fail to make an impact and elicit a response from the debtor, our B2B Debt Collection Agency will make a productive personal site visit to gather intelligence and negotiate with the debtor.
We customize our debt recovery strategy to fit the needs of our clients. We process demand letters to the debtor, with each one getting more demanding and aggressive. When the need arises, our B2B debt recovery experts will initiate legal action, and our panel of lawyers will advise and help you recover your receivables.
Kenstone Capital offers a comprehensive accounts receivables collection and management solution to help businesses focus on its core and never worry about liquidity crisis. It takes the mid path to optimize your credit policy and maximize collection efforts to maintain healthy liquidity.
We understand that the moment the accounts age beyond the regular credit period of 45 to 60 days, it starts eating on the profits, and later increases the risk of it turning into bad debt. Also, irregular maintenance of credit policies can hamper your objectives.
Not all the debt collection organizations uplift your business growth. Some agencies are known to harm your business severely. However, hiring our experts will resolve such challenges. We invest adequate time to plan a suitable strategy for every bad debt collection payer based on their past.
Besides, we make use of specific metrics to classify the bad debt in the category of the real bad debt or deliberate bad debt before implementing our set plan. We realize some bad debt creators are your loyal clients who could bring in business in the future.
Besides, all your debt collection cases are handled and managed by professionally certified legal savvy local experts. As debt collection experts, we have understood most of the excuses businesses cut when they cannot clear the invoice.
We have the comprehensive know-how to deal with it and exert the right amount of pressure to ensure the returns. So, worry not. Our Debt Collection Agency in India can help you the most in your needed times!
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
