Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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Our complete approach to boosting your cash flow while nearly eradicating your delinquent receivables at the most competitive rates sets KenStone Capital apart from our competition. Furthermore, we provide a unique combination of collection and legal services, resulting in a complete “end to end” solution to your business-to-business debt collection, credit, and receivables issues.
With bespoke programme design, technology developments, and most importantly, our commitment to exceptional client service, our debt recovery agency in Patna has set the correct standards in the collection sector as a trusted b2b debt collection organisation.
Our top focus at KenStone Capital is to establish, build, and maintain a trusting and reliable customer relationship. You can count on us to treat your clients with dignity and respect in all of our b2b debt collection dealings, while also ensuring that you get paid what you’re owed.
All of our debt collection specialists have years of experience in the sector, as well as exceptional communication and negotiation skills that make for a more pleasant debt collecting experience. Furthermore, we offer a simple and efficient collecting process while keeping the best levels of client care.
We deliver industry-leading data security and compliance at KenStone Capital. Our industry-leading Compliance Management System (CMS) incorporates a number of tactics, processes, services, and controls to ensure that our debt collection solutions adhere to federal, state, and local consumer laws and regulations.
Furthermore, we are familiar with the difficult regulatory environment that our collection agency’s customers face on a daily basis. Our understanding of the accounts receivable management industry aids us in overcoming business difficulties and increasing the recovery success rate.
When you outsource your debt collection tasks to us, our collection procedure begins immediately, regardless of what type of business you’re in or where you’re located in Patna. To recover debts that are past due – often by 90 days or more – we employ a combination of letters, emails, and regular phone calls. You can obtain the following services with our complete bet recovery solutions:
By outsourcing your debt collection duties to our Debt Recovery agency in Bihar, businesses will be able to improve their efficiency while dealing with customers who are on the edge of going into bad debt. We work diligently to streamline and refine our debt management strategies to get back the money you owed.
We seek to protect your data and your customers’ data from harmful hackers as a recognised leader in the debt collection industry. For this, we’ll combine all security controls into a single framework that can be monitored, regulated, verified, and enhanced over time via automation and oversight.
Allowing your outstanding debts to stifle your company’s growth and development is a bad idea. Contact us right away if you owe money to other firms or individuals; we’ll help you manage the situation and get reimbursed quickly!
Don’t let your unpaid debts restrict the growth and development of your business. If you’re owed money to other businesses or individuals, contact us today -resolve the situation and get paid promptly!
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
