Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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The majority of firms may find it challenging to receive payments on time. Our receivables collection plan can help you when, when, and how you need it. Because of our thorough accounts receivable management plan, the majority of your past-due bills will not become company liabilities.
We also assist you in streamlining and improving your current debt collection operations while providing you with a friendly and experienced debt collection team. You can reduce bad debt while increasing current cash flow and achieving profitability with us on board.
Unpaid bills and invoices can ruin a company, causing havoc on income, cash flow, credibility, and credit rating. In the long term, our approach of collecting past-due invoices could save you time and effort in getting paid.
KenStone Capital uses data and analytics to establish customised and equitable collection strategies. You may cut debt recovery expenses while boosting productivity and maximizing the rewards on your efforts by utilizing our industry-leading debt collection information tools, software, and knowledge.
As a successful debt collection agency, our mission is to provide immediate feedback to our customers throughout the debt collection process while preserving the personal touch that is necessary to make our collaboration work.
At kenStone Capital, we believe in receiving feedback to you as soon as feasible, rather than emailing a generic summary of a dispute your debtor may have with you. We’ll also call you straight away to explain the situation and gain your approval to move forward with collection procedures.
When you outsource your b2b debt collection process to KenStone Capital, you’ll see a boost in cash flow as well as a number of other benefits including:
KenStone Capital is dedicated to providing tailored debt collection solutions to our clients in order to improve account receivables and reduce bad debt recovery time. Regular follow-ups and monthly reports keep you informed about the status of your debt collection portfolio.
We can offer you with options and collaborate with you to build a debt collection strategy because our debt collection services are tailored to your company’s needs. We also offer low-cost business-to-business debt collection services that can make your job a lot easier.
Simply provide the details of your outstanding invoices, and our debt collectors will take care of the rest, according to your unique needs. Allow KenStone Capital to handle your outstanding debt collection while you focus on your main business.
If you’re really looking for an appropriate agency that uplifts your debt recovery, then partnering with Kenstone Capital will make your day-to-day accounts receivable management significantly easier!
We are on a mission to resolve the global debt crisis and arrest losses. Are your assets suffering because of defaults?
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
