Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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With excellence, integrity, and dedication, KenStone Capital strives to achieve the greatest degree of debt recovery. We improve your debt collection process and obtain the maximum potential return on each account you place by functioning as an extension of your credit department. We provide full-cycle debt collection services to a variety of industries, including healthcare, information technology, finance, real estate, and more.
We provide a comprehensive range of debt collection services for businesses of all sizes to collect past due delinquent invoices. Investigation, skip tracing, credit reporting, and field calls are all included in these services. Furthermore, we offer legal assistance to your company in pursuing action again debtors and can act on your behalf by sending legal letters of demand.
We’ve risen to the top of the debt collection sector because to our courteous and competent approach. Our debt recovery solution at KenStone Capital is a cost-effective way to get rapid payment. Our knowledgeable and expert debt collectors are always accessible to assist our clients with any issues they may have.
Furthermore, we are familiar with the difficult regulatory environment that our collection agency’s customers face on a daily basis. Our understanding of the accounts receivable management industry aids us in overcoming business difficulties and increasing the recovery success rate.
Our B2B Debt Recovery Agency in Vadodara has set the industry standards as a reliable debt recovery company. Here, we tailor our debt collection strategy to your company’s specific needs. Furthermore, our debt collection staff interacts with consumers to understand their needs and begin the debt recovery process.
Because we serve as an extension of your in-house accounts team, outsourcing debt collection services to KenStone Capital means that your existing client relationships are maintained and upheld. We are great believers in providing complete transparency to our clients while preserving their current cash flow.
When you outsource your debt collection tasks to us, our collection procedure begins immediately, regardless of what type of business you’re in or where you’re located in Vadodara. To recover debts that are past due – often by 90 days or more – we employ a combination of letters, emails, and regular phone calls. You can obtain the following services with our comprehensive and best recovery solutions:
Our top priority at KenStone Capital is to establish, grow, and maintain a trusting and dependable customer relationship. You can expect us to treat your clients with dignity and respect in all of our b2b debt collection operations, while also ensuring that you get paid what you’re owed as soon as possible.
All of our debt collection specialists have years of experience in the sector, as well as exceptional communication and negotiation skills that make for a more pleasant debt collection process. We also offer a simple and efficient collecting process while keeping the best levels of client care.
Kenstone Capital specializes in providing unique debt collection solutions to help businesses recover money owed to them. As a commercial debt collection service with a skilled and experienced staff of debt collection experts, we can recover your past due payments while allowing you to focus on your company’s marketing without any difficulty.
If you’re really looking for an appropriate agency that uplifts your debt recovery, then partnering with Kenstone Capital will make your day-to-day accounts receivable management significantly easier!
We are on a mission to resolve the global debt crisis and arrest losses. Are your assets suffering because of defaults?
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
