Best in the industry!
Easy to work with us.
Handled by Experts.
Success rate of 85%!
We have seasoned collectors who customise their approach and response based on the customers response or mindset. Our collectors try their best to collect with least friction possible. This is what sets us apart as we ensure both collection as well as customer relationship for future business.
We do quality audits for all of our services to deliver seamless experience to all of our clients. We are accredited by major bodies that commends and recommends our services.
We recognise that every debtor is different and that's why we strategize for each and every case based on the background and reaction of the defaulter. We have a full stack collection process for a business.
Our clients have a dedicated account manager and collection agent who perform the requisite task as soon as possible keeping in mind all the precautions.
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Simple and quick client on-boarding process & case allocation
Our seasoned collectors firstly, gain in-depth understanding of the case and then approach your client. Based on the interaction, we adapt the tone and tenor of the communication for collection.
When the need arises, our seasoned collection lawyers can provide legal legal support to recover the money your clients owe. We have a nationwide network of local lawyers who will litigate on your behalf on a contingency basis.
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Strategies for b2b debt collections can depend on how a business is structured. At KenStone Capital, we handle debt collection with a simple and focused strategy to recover your money as quickly as possible.
When dealing with proprietorships, we will consult the owner. If your business owed money by a corporation, then we will speak to the accounting or finance department. Regardless of the size and structure of a business, our collections officials will ensure that you receive your payment. Our strategic and effective collection techniques help you receive your hard-earned money.
Trusted by businesses of all sizes across various industry verticals, we at KenStone Capital offer a broad range of comprehensive services specifically designed to encompass the entire accounts receivable management. Throughout our entire debt collection process, we maintain constant relation with our clients and update daily reports based on the latest status of the process.
Our proprietary debt collection methodology has a proven track record of success in delivering the best possible outcomes in the shortest amount of time. In addition to that, our services are extensively used by Federal Banks, Credit Insurers, Factoring Companies, Accounting & Legal Firms and a wide range of Multinationals companies.
As a trusted debt collection agency, we contact consumers and debtors who have defaulted on payments and give them appropriate solutions to restructure their debt so that they can easily pay back your business. Having experience in dealing with 100’s of bad-debt claims in a day, we can help you recover the following types of debt –
As a well-established collection agency in Kanpur with years of experience and an unprecedented success rate, we understand how to manage this end-to-end debt collection process. Over the years, our team of experienced debt collectors have worked with innumerable customers and have a in-depth understanding of this process.
Furthermore, we use proven collection methods combined with state-of-art technologies to get back the money you owed. Our partnership with extensive network of debt collectors, collection attorneys and other professionals help us to maintain a high standard of success in b2b debt recovery and accounts receivable management.
At KenStone Capital, we maintain data security for all clients, no matter the size. As a recognized leader within the debt collection industry, we aim to safeguard your customers’ data from malicious hackers. Hence, our state-of-art systems are in line to maintain the highest levels of data confidentiality that the industry demands.
We have implemented all the latest information technology to safeguard clients’ data. Our systems and procedures are routinely audited by banks, insurance companies and our clients. Many Fortune 500 companies select us as their debt collection agency only after performing their due diligence regarding information security and compliance.
At KenStone Capital, our established approach towards debt collection ensures that our clients maintain a positive and lasting relationship with their customers. In addition to that, our B2B debt collection agents will make a professional site visit to collect information and negotiate with the debtor. Outsourcing your debt collection process to us can help you in the following manner –
If you are tired of sending invoices to customers who ignore them and you are ready to do something about it, Contact us today and we are here to collect your past due debts.
We are on a mission to resolve the global debt crisis and arrest losses. Are your assets suffering because of defaults?
At Kenstone Capital, our b2b debt recovery process includes combination of letters, e-mails and telephone calls made in the local language of the debtors. The exact sequence of our letters and calls will be based on the value of the debt, the response of the debtor, and in compliance with the law. Initially, a reminder letter is sent to the debtor within 48 hours of receipt of the case, with a follow-up call usually made between 1 to 10 days after the first confirmation has been sent. If there is no positive response from the debtor, then between 2 to 3 reminder letters are sent and further calls are made to the debtor at various intervals depending on the region.
If we are not successful in collecting your debt during this phase then we will provide you with our recommendations for next steps, such as legal action, including the estimated costs and timescales.
We try to reach the debtor through email, phone calls and sometimes even by fax, depending on the available information. We also attempt to identify additional information and trace the debtor in order to get in contact. In some cases, our agents may be used to trace or visit the debtor’s business premises.
When it comes to collecting late debts, we do consider old invoices, but in general, the older the particular case, the lower the probability of full collection. If the oldest invoice is due for more than 180 days, an extra 2% fee will be paid on top of the standard commission rate after a successful recovery.
It usually takes about 90 days to deal with each case. This also varies depending on the status of contact with the debtor. If we are not successful in the initial stage, we will provide you with our recommendations for further action.
