Resolving 'Suit Filed' Status for Radhakrishna Bhat Kaup

kenstone capital case study 1

Background

Radhakrishna Bhat Kaup approached Kenstone Capital with a concern regarding a ‘suit filed’ status still reflecting on his credit report despite settling his Bank Business Loan. The suit had been issued prior to settlement, negatively affecting his credit score.

Issue Analysis and Resolution

Investigation and Communication

- Reviewed the case and identified the issue linked to Bank Business Loan.
- Emailed Bank requesting update of account status based on client's settlement.

Step 1

Dispute Resolution

- Raised disputes with Credit, CRIF Highmark, Experian, and Equifax.
- Requested rectification of information across all major credit bureaus.

Step 2

Lender Verification and Update

- Bank reviewed the case, confirmed settlement, and updated correct status.
- Correct information reflected in all credit bureaus.

Step 3

Outcome

  • 'Suit filed' status removed; account updated to 'settled'.
  • Client's creditworthiness restored.

Resolution Timeframe

  • Case resolved within 15 days.

Key Takeaways

  • Prompt communication with lenders is crucial for resolving credit report discrepancies.
  • Raising disputes with credit bureaus ensures swift resolution.
  • Regular credit report monitoring helps identify errors.

Customer Benefits

  • Corrected credit report.
  • Improved credit score.
  • Enhanced financial standing.

This case study demonstrates our expertise in resolving credit report discrepancies and commitment to protecting client interest.